Shipping policy

What is the shipping cost?

We charge a flat-rate shipping fee of $8.95 per order for USA & Worldwide.

Orders are processed Monday-Friday. All orders for in-stock merchandise are shipped within 48 hours.

What are the shipping times?

It takes around 48 hours for the order to get processed. After your order has been processed, it takes around 7 to 10 business days for the item to be delivered. There can be delays beyond our control such as customs and postal service delays.

Tracking your order:
You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our www.17track.net. Please allow 1 to 3 working days for the tracking information to show.

Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at info@giantpoolfloat.com if you believe you have provided an incorrect shipping address.